5 critical features for your future healthcare software solutions

Kevin Nguyen
4 min readJul 6, 2020

Healthcare providers are making every effort in taking advantage of technology to leverage their patients’ experience throughout the treatment.

Most of those innovative functions allow practitioners and patients to access all information in real-time and complete regular tasks on-the-go from any location. The list below includes the five most critical features that a standard healthcare mobile application should have, recommended by various medical software development companies.

healthcare software outsourcing development company

Mobile patient portals

Hospitals are now transferring to EHR (electronic health records), a digital version of patients’ healthcare records like medical history, testing results, medications, allergies notes, etc. It is much more cost and time-savings for both providers and patients than paper records are. As mobile devices play an essential part in daily life, modern EHR definitely should be integrated with a built-in mobile portal.

Patients, using their smartphone, are now able to do regular tasks quickly for their healthcare treatment, such as:

key features of a ideal healthcare software solution
  • Appointments scheduling: Instantly connect with physicians to make appointments and get reminders automatically through app notifications.
  • Medications tracking: Follow up and get reminded timely about what medicine or drug they need to take according to the treatment.
  • Real-time messaging: Promptly start a conversation about medications or services by submitting questions through a chat-box.
  • Knowledge accessing: Searching for health education information or medical resources at anytime and anywhere.

Mobile patient portals make it much easier and more time-saving for patients to get involved in their own healthcare. As a result, it significantly enhances their engagement with healthcare operation, and your hospitals as well.

By offering a portal accessible via mobile devices like tablets or smartphones, hospitals or clinics are increasing chances to communicate with patients from anywhere they already are.

Securely image capturing function

Most medical treatment after a patient’s follow-up visits depends on the records of their symptoms. Thus, it would be much more accurate if there are prior visuals of the injury area rather than written health records, only for comparison.

And a mobile EHR application with an image capture functionality can be an ideal solution to the problem.

The application will securely take photos of actual physical symptoms like skin rash or complicated injury mark, directly by the camera of mobile devices. Then it automatically transfers the cleared and detailed images into the web-based hospital management system or EHR system to add to that patient’s medical history. The feature helps physicians shorten the medication process, which saves time and enhances the service quality of your hospital.

Mobile patient visualization

A mobile EHR application with a relative chart visualization helps physicians to save effort in preparing and updating charts. Software development companies usually provide hundreds of templates in the pocket for you to make a diagram and practice medicine from a preferred location.

In addition to creating charts, doctors can also rapidly access patients’ full medical histories. All patients’ documents and graphic appear on a clear dashboard any time they need by just one click. Charting capability allows your staff to spend more precious time engaging with their patients during each visit. Less waiting time undoubtedly makes patients much more satisfied with your healthcare services.

E-prescribing software

Instead of phone-calls or handwritten notes, the e-prescribing framework enables physicians to make and send prescriptions electronically from their own places to a cooperating pharmacy. It would keep both physicians and patients away from errors related to illegible handwriting, like selecting incorrect drugs or dosage.

E-prescriptions significantly upgrade your quality of medical practice due to its fast-track and convenient process. Right after the sending, physicians receive an automated response from the participating pharmacy to confirm the request and update the statuses of the delivery in real-time.

Following the saved e-prescription records, physicians can also get an overview of medication adherence by patients and give them reminders if necessary.

E-prescribing for heathcare software solutions made connection among doctors and patients easier

Healthcare Education Sections

Patients are often overwhelmed by spoken information after a visit that they hardly remember all things they heard.

So it’s highly recommended for healthcare providers to build-up healthcare education sections on their patient engagement software or mobile application. Uploading reading, video, or audio materials to the mobile app portal support patients in accessing the online library at any time, from anywhere.

Some latest mobile EHR apps, DrChrono for example, even allows doctors to send a related document directly to the patient in need. Additionally, your hospital can also make a survey on the mobile app to get feedback from patients and measure their satisfaction with your practice.

This interactive education section will increase patients’ general knowledge about their healthcare, resulting in higher patient engagement rate. By improving awareness of different health issues, it encourages patients to spend more effort in healthcare treatments.

In conclusion, the rapid innovation in healthcare software development is reshaping the medical industry. A mobile application with appropriate features will support you to achieve the most effective operating work-flow, as well as deliver the best healthcare experience to your patients.

And if you are getting to have an integrated mobile healthcare software, feel free to contact Adamo Software to update the newest technology in the market and book our free consultation for your future application.

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Kevin Nguyen

Software Development | Software Engineer | Internet Entrepreneurs